GMTTechnology Engineering

We engineer better ways for organizations to work.

Growth Mode Technologies uses software, AI, automation, connected hardware, infrastructure, communications, cybersecurity and specialized technology to solve expensive operational problems and eliminate friction.

Software. AI. Automation. Hardware. Infrastructure. Communications. Security. Whatever the solution requires.

Problem

“Our people spend half their week moving information between systems.”
Software
AI
Automation
Infrastructure
Security
Communications
Hardware
Media

One integrated solution

Engineered, implemented, secured and supported by one organization.

01The Problem

Most operational problems aren’t really “IT problems.”

They show up as cost, delay, error rates, frustrated employees and customers who wait. Underneath almost all of them is technology — missing, outdated, disconnected, or never designed for how the organization actually operates today.

We find the friction. Then we engineer it out.

A team working together in a modern office
  • Spreadsheets doing a system's job
  • Manual data entry between applications
  • Paper processes
  • Disconnected applications
  • Employees moving information by hand
  • Repetitive work nobody questions
  • Outdated technology
  • Phone calls and sticky notes
  • Systems that don't talk to each other
  • A process only one employee understands
  • Slow approvals
  • Poor operational visibility
  • Manual reporting
  • Technology accumulated without an architecture
02How Growth Mode Thinks

We don’t start with a product. We start with the problem.

The same five-stage discipline applies to a single workflow automation and to a multi-year operational transformation.

A discovery workshop mapping a process on a wall of notes
  1. 01

    Discover

    Understand the operation, people, workflow, systems, costs, constraints and the outcome the organization actually wants.

  2. 02

    Engineer

    Design the better process first, then determine which technology should make it possible.

  3. 03

    Build

    Develop, integrate, configure, procure and assemble the software and hardware the solution requires.

  4. 04

    Implement

    Deploy inside the real operation, migrate users and data, train teams and manage the change.

  5. 05

    Operate

    Support, monitor, secure, maintain and continuously improve what we built.

03What Can We Solve?

Outcomes, not product categories.

Manual work

Replace repetitive human work with automation, software and intelligent workflows.

Disconnected systems

Connect applications, data, communications, devices and people.

Operational bottlenecks

Redesign the processes that prevent the organization from scaling.

Poor visibility

Build dashboards, reporting, alerts and real-time operational intelligence.

Customer experience

Improve how customers communicate, interact, purchase, schedule and get service.

Outdated technology

Replace fragile systems and accumulated technical debt with modern architecture.

Technology risk

Protect the systems, identities and data the organization depends on.

Growth constraints

Build technology capable of supporting the next version of the organization.

Two technology professionals reviewing systems in a data center
04Technology Without the Silos

Whatever the solution requires.

Growth Mode is technology-agnostic. We assemble the right technology, internal talent, partners and specialists around the solution — instead of forcing the problem into whatever one vendor happens to sell.

Software & Applications

  • Custom Software
  • Web Applications
  • Mobile Applications
  • Systems Integration
  • APIs

AI, Data & Automation

  • AI
  • Automation
  • Computer Vision
  • Data & Analytics
  • Dashboards

Infrastructure & Cloud

  • Cloud Infrastructure
  • Microsoft 365
  • Networking
  • Backup & Continuity
  • Managed IT

Connected Hardware

  • IoT
  • Sensors
  • Cameras
  • NFC
  • RFID
  • Kiosks
  • Mobile Devices

Communications

  • Communications
  • VoIP
  • Contact Center
  • SMS
  • AI Call Handling

Security & Identity

  • Cybersecurity
  • Identity
  • Monitoring
  • Risk Reduction
  • Security Training

Media Technology

  • Video & Media Technology
  • Content Production
  • Livestreaming
  • Photography

People & Enablement

  • Training
  • Change Management
  • Documentation
  • Ongoing Support
05The Growth Mode Ecosystem

One company. Specialized capabilities.

Modern operational problems cross traditional technology boundaries. That’s why Growth Mode Technologies has built specialized divisions and platforms that can operate independently or come together around a larger solution. You don’t need to know which one you need.

Your Local IT Dept. logo

Operate & Modernize

Your Local IT Dept.

The managed technology and infrastructure division. It keeps the technology foundation of an organization reliable, modern, supported and ready for growth — replacing chaos with systems.

  • Managed IT
  • Co-Managed IT
  • 24/7 support & monitoring
  • Microsoft 365
  • Infrastructure & cloud
  • Networks
  • Device management
  • Strategic technology guidance
  • AI automation
  • Custom software
  • Systems integration
  • User training
Visit localitdept.com
Click Stream Studios logo

Create, Communicate & Sell

Click Stream Studios

The content, media and production division — a real production campus in Syracuse that turns what we build into something a market can see, understand and buy.

  • 16,000+ sq ft production studio
  • 20+ purpose-built sets
  • Podcast production
  • Corporate video & photography
  • Live social selling & product launches
  • Livestream production
  • Social media management
  • Content strategy & digital marketing
Visit clickstreamstudios.com
LiveDashboard.app logo

Monitor & See

LiveDashboard.app

Growth Mode's modern monitoring platform: continuous visibility into websites, APIs and infrastructure, with instant alerting, incident tracking and public status pages.

  • Website & API uptime monitoring
  • Infrastructure monitoring
  • Instant alerting
  • Incident tracking & timelines
  • Public status pages
  • Performance & response-time trends
Visit livedashboard.app
OfficeCalling.com logo

Communicate

OfficeCalling.com

The communications layer of the ecosystem: a fully managed cloud phone platform with transparent pricing and AI-assisted call handling.

  • Cloud phone systems
  • Unified communications
  • Mobile & desktop calling
  • SMS / text messaging
  • Advanced call routing
  • Contact center
  • Number porting
  • AI communications features
Visit officecalling.com
TappThat.Link logo

Connect Physical + Digital

TappThat.Link

Growth Mode's own technology product: smart links, NFC tags and digital profiles that connect real-world objects and touchpoints to dynamic digital destinations.

  • NFC profiles & smart links
  • Digital cards
  • Real-time analytics
  • Lead capture & vCard exchange
  • Teams & role-based access
  • Tracking pixels (Meta, Google, GTM, TikTok)
  • Rich media embeds
  • Passwords & link expiry
Visit tappthat.link

Engineer & Integrate

Growth Mode Technologies

The parent organization that brings the people, technology, divisions, vendors and expertise together around the actual outcome.

You bring us the problem. We assemble the solution.

06How the Capabilities Come Together

The client buys one outcome — not eight technology vendors.

The following are illustrative examples of how a Growth Mode solution can be assembled. They are hypothetical scenarios, not customer case studies.

Example A · Illustrative

A manufacturer wants to eliminate manual visitor and truck check-in.

Potential Growth Mode solution

  • Custom application
  • Tablet or kiosk
  • Camera / identification technology
  • NFC or QR interaction
  • Network connectivity
  • ERP integration
  • Automated notifications
  • Cybersecurity
  • Ongoing device and application support
Example B · Illustrative

A service company is missing customer calls and re-entering information by hand.

Potential Growth Mode solution

  • OfficeCalling communications
  • AI receptionist
  • Call transcription
  • CRM integration
  • Custom workflow automation
  • Microsoft 365
  • Reporting dashboard
  • Managed infrastructure
  • Security
Example C · Illustrative

A company launches a new physical product.

Potential Growth Mode solution

  • TappThat.Link connected packaging
  • Custom customer portal
  • Infrastructure and security
  • OfficeCalling customer communications
  • Click Stream Studios product photography
  • Video
  • Livestream launch
  • Social selling
07Bottleneck Breakdown

Tell us what’s slow, expensive, manual or breaking.

The Bottleneck Breakdown is a working session, not a sales pitch. Tell us what is slow, expensive, frustrating, manual, disconnected, risky or preventing growth, and we’ll help determine what a better system could look like.

Professionals reviewing documents together in a meeting
  1. 01What process eats more employee time than it should?
  2. 02Where are employees entering the same information twice?
  3. 03What depends on spreadsheets or someone's memory?
  4. 04Where do customers have to wait?
  5. 05What breaks as volume increases?
  6. 06What information does management struggle to see?
  7. 07What recurring problem has everyone simply learned to live with?
08Built to Actually Implement

We’re not consultants who disappear after the PowerPoint.

Growth Mode discovers the problem, architects the system, builds it, integrates it, deploys it inside the real operation, trains the users, manages the infrastructure, secures it — and keeps operating it afterward. The same organization that draws the diagram is the one accountable when it goes live.

Strategy is useful. Working technology is better.

Architecture & solution design
Development & integration
Procurement & deployment
Data migration
User training & change management
Managed infrastructure
Cybersecurity
Continuous improvement
09Real Infrastructure. Real People.

Headquartered in Central New York. Built to work anywhere.

Growth Mode Technologies operates the Tech Center in East Syracuse — corporate offices, an IT lab, a training classroom, podcast studios and a warehouse — alongside the Click Stream Studios production campus. Our engineers hold advanced experience and demonstrated technical proficiency, and beyond our full-time staff we maintain a bank of experienced specialists we can call in for a client’s unique needs.

Tech Center
Corporate Offices · IT Lab · Training Classroom · Podcast Studios · Warehouse
Corporate

A New York State Limited Liability Company

Registered NYS Vendor

Federal CAGE: 08L18

Address
6103 E. Molloy Rd, East Syracuse, NY 13057
Contact
315.333.0999
sales@GrowthModeTech.com
Growth Mode Technologies IT labTraining classroom at the Tech CenterPodcast studio at the Tech CenterGrowth Mode technicians working on client equipmentClick Stream Studios production set
10About Growth Mode

Built by technologists. Driven by outcomes.

Growth Mode Tech is more than a tech company — we are a catalyst for progress and a driver of growth. The organization was founded by serial entrepreneur Matthew Masur, who has built a career in IT leadership spanning more than 30 years across government, manufacturing, education and non-profit organizations, starting at 14 years old in a local computer store. Today the story is bigger than any one person: a growing team of engineers and specialists chosen for people skills as well as technical skills.

More about the organization
The Growth Mode Technologies team
11Start the Conversation

Describe the problem. We’ll engineer the answer.

No technology vocabulary required. Tell us what is slow, expensive, manual, disconnected or risky and a Growth Mode engineer will follow up to schedule your Bottleneck Breakdown.

Two colleagues celebrating a result at their desk

Bottleneck Breakdown

Prefer to talk? Call 315.333.0999.

One technology company. Specialized teams.

Operational problems don’t come in technology categories. Neither do we.