Business Technology Services in Syracuse NY | Growth Mode Technologies LLC

Full IT Department Service

IT without an hourly fee!

Growth Mode Tech can become a member of your team and provide a level of technology consultation, service, and support you won’t find anywhere else.

The Full IT Department Service is offered for a flat monthly fee that provides far more value than internal IT Employees or other service providers.

Core Service Features:

  • Your CIO will attend your management meetings and provide consulting on what technology can or can’t do for you at anytime.
  • Your CIO will act as your main technical point of contact and they will coordinate the rest of the IT team and outside vendors
  • Includes on site or remote support during normal business hours
  • No Ticket Required – Requests for support can be placed via phone, email, text message or in person
  • 24/7 Direct-to-Human Helpdesk with a Dedicated Helpdesk Phone Number Provided
  • Full Helpdesk Request and Project Tracking Portal
  • This is Provided in addition to as-needed services which are available at anytime
  • Techs will Make Rounds, Assist Users as needed
  • Perform Scheduled Maintenance
  • Server Management – Physical, VMware, Cloud
  • Windows and Software Update Deployment
  • Anti-Virus/Endpoint Device Security Management
  • Network Device Monitoring and Reporting
  • Fully managed Google and/or Office 365 Subscriptions
  • User Account Management Across All Systems
  • Security Camera and Access Control System
  • Administration and Support
  • Free In-Person group trainings offered on a quarterly basis
  • Classes can be built around topics you request
  • Training can be held at your site or in our 20 person computer classroom
  • Uptime Robot – Services Monitoring & Notification Tool
  • Remote PC – Secure Remote Access Tool 
  • Datto SaaS Defense – Anti-Virus for Email & Cloud Data 
  • Datto SaaS Protection – Backup for Email & Cloud Data
  • Free removal of computers, cell phones or other electronics except tube monitors/TVs
  • Includes secure data destruction to government standards – Certification of destruction provided

This service is part of our Green Mode Tech Program. 

A portion of the proceeds from these services will help plant new trees in NY State.

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Pricing

  • 25 User Minimum 
  • 12 Month Minimum Term 
  • One Time Setup Fee May Be Required 
  • Additional Per Location Fee Required for Multi-Site Clients (First location always free) 

All packages and pricing will be customized to your specific needs and budget.

Contact us for your detailed quote today! 

Full IT Service
starting at:

$115

per user, per month

Full IT Service with the Communicate. Business Phone System & Unlimited Call/Texting
starting at:

$129

per user, per month

Highly Discounted Packages Available to Non-Profit and Municipal Organizations. 
Contact us for details. 

Addons: 

Services that can be bundled into the standard monthly fee for a combined discount:

  • Microsoft/Office 365 Email and Apps Licensing
  • Google Workspaces Email and Apps Licensing
  • Communicate. and BePrepared Services and Devices
  • Datto Backup Service
  • LastPass – Single Sign On and Multi Factor Authentication
  • Virtual Desktops
  • Device Tracking and Encryption
  • Cloud Storage
  • Equipment Leasing (Computers, servers, network equipment)

Custom Solutions

  • Computer, Network Device and other IT equipment available for a monthly lease arrangement
  • We can turn every IT expense including equipment, services and licensing into one flat monthly fee
Services and packages can be customized to meet each client’s needs and budget!

What's Not Included and May Require Additional Fees:

  • New Hardware Purchases
  • Configuration or installation of new hardware or multi-user software systems
  • Hardware or large scale software or operating system upgrade projects
  • Custom software programming, Web or Database Development
  • Emergency (unscheduled) after hours or holiday service
  • Microsoft or Google other software licensing (unless specified)
  • SaaS Fees (Salesforce, PandaDoc, etc.)
  • 3rd Party Services or Fees (as applicable)
  • 3rd party Backup, Web Hosting and/or Cloud Storage fees (Azure, Datto, AWS, WPEngine or others) 

*Note: No additional charge will be added without prior approval.

Contact us today to learn how we can help your organization grow! 315.333.0999

We provide aggressive discounts for government and non-profit organizations